Baretich Engineering conducts clinical engineering program assessments and Joint Commission mock surveys. The objective of this work is to discover opportunities for improvement and to capitalize on those opportunities. We identify compliance issues, recommend corrective actions, and assist with performance improvement initiatives.
To assist in program evaluation we have developed an online customer satisfaction survey. We will customize the survey for your program and provide you with a link to send by email to your internal customers. All they have to do is click on the link and answer a short series of questions. Our experience is that the online format produces a high response rate and generates valuable information for improving customer service. Try a sample survey here.
Baretich Engineering was selected to lead a team of subject matter experts to develop AAMI's Benchmarking Solution. This self-assessment tool allows clinical engineering programs to evaluate their performance and adherence to recognized best practices. We are continuing to work with AAMI to support current subscribers and to improve the product. We can apply the experience we have gained from this project to evaluate your program and help you achieve higher levels of performance through adoption of best practices.